Returns and Refunds Policy
Last updated: June 14, 2025
Not satisfied with your order of shoes or sandals? Don't worry—returning is easy! You have up to 30 days after receipt to return your order.
📌 Return Conditions
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You can return your order within 30 days of receiving it.
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Products must be returned unused , with original labels and in the original packaging .
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Personalized or worn products cannot be returned .
🚚 Returns process
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Send an email to returns@ Ortholeg.com
with your order number and the reason for return . -
We will then send you clear return instructions .
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Please pack the product carefully and return it to the specified return address.
💸 Costs & Refunds
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You will be responsible for paying for your own return shipping costs .
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Within 5 business days of receiving your return shipment, we will refund the full purchase price via the original payment method.
📩 Register a return?
Email us at: returns@ Ortholeg.com
❓ Questions?
Our customer service team is ready to help you:
📧 Email: support@
Ortholeg.com